University of Central Florida

Status
Dashboard

What’s up, or down? The UCF Services Status Health Dashboard displays a real-time view of services that are working or possible current outages. Contact the UCF Support Center at 407-823-5117 for assistance or information about this site.

All Systems Operational
Utilities & Engineering Services Operational
Campus Electrical System ? Operational
Campus Chilled Water System ? Operational
Network & Connectivity ? Operational
Campus Internet ? Operational
Housing Internet ? Operational
DNS - Internal ? Operational
Enterprise VPN ? Operational
CATV ? Operational
Email & Collaboration ? Operational
Microsoft 365 ? Operational
DocuSign ? Operational
Conferencing & Telephones ? Operational
Cisco IPT Phone System ? Operational
Teams Calling ? Operational
Cellular Service ? Operational
Contact Center (Hosted by VOCA) ? Operational
Identity & Access Management ? Operational
Active Directory Domain ? Operational
Single Sign On Service ? Operational
Account Password Reset ? Operational
ERP Cloud Systems ? Operational
Adaptive Planning ? Operational
Workday (Faculty & Staff) ? Operational
Desktop and Mobile Computing ? Operational
Desktop and Mobile Device Support ? Operational
Learning Management Systems ? Operational
Webcourses Operational
Student Information Systems ? Operational
Campus Solutions ? Operational
Software & App Distribution ? Operational
UCF Apps ? Operational
Campus Software Licensing (Servers) ? Operational
Human Resource Systems ? Operational
Peoplesoft Human Capital Management ? Operational
Peoplesoft Human Capital Management Self Service ? Operational
Financial & Procurement ? Operational
Peoplesoft UCF Financials ? Operational
Printing & Related Services ? Operational
Student Printing ? Operational
Web Services ? Operational
my.ucf.edu ? Operational
DNS - Public ? Operational
UCF IT Enterprise Web Hosting (Pantheon) ? Operational
ikm.ucf.edu ? Operational
IT Service Delivery & Support ? Operational
ServiceNow ? Operational
Data Center Services ? Operational
Virtual Server Hosting ? Operational
Microsoft Azure ? Operational
Amazon Web Services ? Operational
Mass Communications ? Operational
ListServ ? Operational
SMTP ? Operational
OptiSigns ? Operational
Research Admin Systems ? Operational
Huron Research Suite - Grants Operational
Huron Research Suite - IRB Operational
Huron Research Suite - IACUC Operational
Huron Research Suite - Agreements Operational
Data, Reporting & Analytics ? Operational
Pegasus Mine Portal (PMP) ? Operational
Reporting DB Service (RDS) ? Operational
Insights Dashboards ? Operational
Enterprise Guide (EG) ? Operational
Qualtrics ? Operational
Informatica Cloud ? Operational
Data Governance Systems ? Operational
Data Glossary - AXON ? Operational
Enterprise Data Catalog - EDC ? Operational
Constituent Relationship Management (CRM) Operational
Salesforce – UCF Connect/Online ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024
Resolved - Several UCF remote sites lost internet connectivity for about 30 minutes. The underlying issue was identified as hardware-related.
Apr 15, 15:50 EDT
Update - WHAT IS HAPPENING?
Impacted sites are reporting back online. UCF IT is conitnuing to monitor.

WHO IS IMPACTED?
Faculty/staff/students at UCF Health Quadrangle, FSEC, Valencia Osceola, Seminole State, and Palm Bay campuses.

WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.

WHAT HAPPENS NEXT?
UCF IT will continue to monitor.

WHAT DO I NEED TO DO?
Check back for additional updates.

Apr 15, 12:53 EDT
Investigating - WHAT IS HAPPENING?
UCF IT is responding to multiple remote campuses reporting offline.

WHO IS IMPACTED?
Faculty/staff/students at UCF Health Quadrangle, Valencia Osceola, Seminole State, and Palm Bay campuses.

WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.

WHAT HAPPENS NEXT?
Additional updates will be provided until the issue is resolved.

WHAT DO I NEED TO DO?
Check back for additional updates.

Apr 15, 12:11 EDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Resolved - We identified and mitigated the issue causing the slowness in DNS response times.
Apr 3, 11:56 EDT
Investigating - WHAT IS HAPPENING?
We are currently experiencing slow DNS response times, impacting internal services on main campus.

WHO IS IMPACTED?
Users on main campus.

WHAT ARE WE DOING ABOUT IT?
We are currently investigating this issue.

WHAT HAPPENS NEXT?
We will update as we mitigate the issue.

WHAT DO I NEED TO DO?
Nothing at this time.

Apr 3, 11:28 EDT
Apr 2, 2024
Resolved - This incident has been resolved.
Apr 2, 14:07 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 2, 12:06 EDT